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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Ubuntu Freeze on HP laptop

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11-11-2018 11:15 PM
Hi i am using HP Notebook - 15q-dy0004au, Processer AMD Ryzen 3, ubuntu is my Operating system, sometimes that ubuntu is just freezed nothing can work unless the power button, My question is that I want to must install the AMD drivers to rectify this problem,
What are the drivers I want to install from AMD driver Page ,(Processer, Graphics, processer with Graphics,professinal Graphics) I am juse confused what i want to download
Addition In the Processer Driver section only it listed ryzen 3 Desktop processers. where i can download Appropriate AMD drivers for my laptop Ubuntu linux ?
11-12-2018 08:40 AM
HP only warranties their PCs for usage with the OS that comes preinstalled. IF you replace that or add a different OS, then you assume full responsibility for maintaining that other OS -- as HP then provides assistance only on Redhat and then only to commercial customers.
Your best bet for Linux support, since HP does not provide Linux support to consumers, not does it provide Linux drivers, is to contact the support forum for the Linux distro you are trying to install -- in this case, the Ubuntu Forums: http://ubuntuforums.org/
Folks there have experience using HP machines with Linux and know a lot about driver sources and installation issues.
Good Luck
I am a volunteer and I do not work for, nor represent, HP