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HP Recommended
HP ENVY x360 Convertible
Microsoft Windows 10 (64-bit)

Hello together,

 

Is it possible to use an INK Pen for notices. If yes which one. I have a Bamboo INK and this one don't will work :-(.

 

BR Markus

4 REPLIES 4
HP Recommended

@Markus1973 

 

What is your product name / product number?

 

Finding your Product Name, Product Number, or Serial Number

Please do NOT post the serial number.

 

 

If you would like to do so, you can conduct the search for yourself.

 

Compatibility Checks

 

Preparation and Notes

 

PEN / Digital Pen:  Remember you will need a driver for HP Tilt Pen that matches your version of Windows 10. 

Start  (Windows button) > Settings  > System  > About 

 

You will need to know the Product Name / Product Number of your computer / workstation

Finding your Product Name, Product Number, or Serial Number

 

IMPORTANT

If the HPVA is not available and / or is not able to answer reasonable requests, it is possible the interface is down.  There is no alternative but to wait and try another time.  The HPVA is NOT under the control of the Community.  We have no way to “go around” the process.  Usually, if the HPVA is down on the weekend, normal operations will return by Monday morning.

 

Method – Search Compatible Product(s) using the HP Virtual Agent - HPVA

 

Check the data for yourself using the HP Virtual Assistant

 

Consumer systems can open the agent at the product homepage.

Consumer Notebook Examples:  Notebook, Pavilion, Spectre, Envy, and others

 

  • Open the Support Home for your Computer.
  • Click / Open the Virtual Agent(lower right corner of the homepage screen / web page).
  • Wait for the Virtual Agent to be ready to receive your question.
  • Ask your question – For example, ask:  “Which dock is compatible with my computer?”
  • Follow the prompts, answer the questions.
  • NOTE that in most cases, it is enough to search at the "series" level, or select a model similar to yours from the list within your model series.
  • Note that a compatible product result does not guarantee the HP Store carries that product in stock.

 

  • Thanks for using the HP Virtual Assistant.

 

Example Questions: 

Which dock is compatible with my computer?

Is Thunderbolt dock compatible with my computer?

Which pen is compatible with my computer?

 

Notes:

  • A compatible product result does not guarantee the HP Store carries that product.
  • If you “Finish” the Virtual Assistant chat session, the assistant uses the data to improve the behavior. 
  • The HP Virtual Assistant is not yet true “AI”, but finishing the inquiry does help the software get better over time.

 

and / or

Doesn't work? – Do not want it - Need an alternative method to check and search?

 

 

Method – Search for Stylus / Pen in your Service Guide

 

A few products list compatible products in the Service guide.

 

  • Open the Support Home for your Computer
  • Open Category Manuals
  • Search for and open the Service Guide for your computer
  • Search the guide for “Pen”

 

 

Method – Search the HP Store

 

Newer products might include the Tech Notes / Specs information.

 

 Another method

 Open the Store

  Store/HP.com 

Not your store?  Click Flag near bottom of website to change region.

 

Dock / Docking Station

Example

Search for "notebook pc docking" or "workstation dock"

Next, click (under Categories" to view) Displays and Accessories

 

Select your item

Click on Tech Specs or Technical Details

Compatibility is listed in the tech document.

 

NOTES

  • Tech Specs / Technical Details in the Store might not include compatibility information for Pen.  Scroll the page to check.  Not there?  Contact the store directly and ask for help.
  • Once you have the Product Number / Part Number, check HP Parts Store or another merchant of your choice.

 

 

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your device

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

HP Recommended

Halo Drachenfell,

Die Anfrage wurde auf englisch erstellt und hat beim Übersetzen ins Deutsche doch einige Bugs Verursacht, Sorry. Genauere Angaben zum Computer: HP ENVY x 360 Convertible PC; Model 15-aq105ng ; PN Z3C52EA#ABD

 

Danke für Deine Unterstützung.

HP Recommended

Hey Markus 😁

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
HP Recommended

@Markus1973 

 

You are welcome.

 

Model introduced 2016

 

Unfortunately, I do not find a compatible pen / stylus for this model.

 

Google Translation:

Bitte schön

Modell 2016 eingeführt
Leider finde ich für dieses Modell keinen kompatiblen Stift.

🙁

 

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

 

Gerätehomepage - Referenzen und Ressourcen - Erfahren Sie mehr über Ihr Gerät - Lösen Sie Probleme
HINWEIS: Der Inhalt hängt vom Gerätetyp und vom Betriebssystem ab

Kategorien: Warnungen, Garantieprüfung, HP Treiber / Software und BIOS, Videos mit Anleitungen, Bulletins / Hinweise, Anleitungen, Fehlerbehebung, Benutzerhandbücher / Handbücher, Service- und Wartungshandbuch (Ersatzteile und -verfahren), Produktinformationen (Spezifikationen) ), Mehr
Wenn die Website-Support-Seite geöffnet wird, wählen Sie (sofern verfügbar) eine Kategorie> Thema> Unterthema

 

HP ENVY x360 - 15-aq105ng 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" to help others find it.

Vielen Dank für Ihre Teilnahme an unserer HP Community.

Wir sind eine weltweite Gemeinschaft von Freiwilligen, die sich der Unterstützung der HP Technologie widmen
Klicken Sie auf Daumen hoch, um Danke zu sagen.
Antwortete? Klicken Sie auf "Als Lösung akzeptieren", damit andere Benutzer sie finden können.

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.