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TechyTecherson
Level 2
15 9 2 0
Message 1 of 1
150
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HP Recommended

Unable to update BIOS

HP Zbook 15 G5
Microsoft Windows 10 (64-bit)

I cannot seem to update the bios via command line, powershell or python. When I run the command it accepts it, starts the update and fails out with the below erorr. I can update manually by just running the exe but we need to be able to deploy remotely. Any assistance would be greatly appreciated. 12:57:40.395|00001230|Information|CHPBiosUpdateApp::InitializeProperties|******************************************************************
2019/03/28 12:57:40.397|00001230|Information|CHPBiosUpdateApp::InitializeProperties|Command line: -s -pCachedpword -fQ70_010603.bin -b
2019/03/28 12:57:40.400|00001230|Information|CHPBiosUpdateApp::InitializeProperties|DASL PnP ID NOT found
2019/03/28 12:57:40.424|00001230|Information|HPBiosUpdate::SmbiosInfo::GetSmbiosInfo|Getting SMBIOS information
2019/03/28 12:57:40.427|00001230|Information|HPBiosUpdate::SmbiosInfo::GetSmbiosInfo|Successfully retrieved SMBIOS settings: BIOS Family = Q70, version = 01.04.05
2019/03/28 12:57:40.430|00001230|Information|HPBiosUpdate::SmbiosInfo::GetSmbiosInfo|PCID: ' ', AT-p supported: no, portable: yes
2019/03/28 12:57:40.468|00001230|Information|HPBiosUpdate::PrivateWmiInfo::GetPrivateWmiSettings|Successfully retrieved Private WMI settings
2019/03/28 12:57:40.471|00001230|Information|HPBiosUpdate::PrivateWmiInfo::GetPrivateWmiSettings|m_isEfiUpdateSupported = 1, m_isEspDriveSupported = 1, m_isEncryptionSupported = 1
2019/03/28 12:57:40.474|00001230|Information|HPBiosUpdate::PrivateWmiInfo::GetPrivateWmiSettings|m_isBiosUpdateSet = 0, m_isUefiToolsRequired = 0
2019/03/28 12:57:40.533|00001230|Information|HPBiosUpdate::PublicWmiInfo::CheckWmiSettingSetupLogIn|Setup Password is set.
2019/03/28 12:57:43.428|00001230|Information|HPBiosUpdate::PublicWmiInfo::CheckWmiSettingCurrentValue|Bios setting = Lock BIOS Version, expected = Enable, actual = Disable
2019/03/28 12:57:45.000|00001230|Information|HPBiosUpdate::PublicWmiInfo::GetBiosSettingValue|Setting not found: Update Base Embedded Controller Firmware
2019/03/28 12:57:45.003|00001230|Information|HPBiosUpdate::PublicWmiInfo::GetPublicWmiSettings|Successfully retrieved Public WMI settings
2019/03/28 12:57:45.005|00001230|Information|CHPBiosUpdateApp::InitInstance|GetBiosInfo success!
2019/03/28 12:57:45.008|00001230|Information|CHPBiosUpdateApp::MergeBinFile|Scan INF folder = [Q70_010603.bin]
2019/03/28 12:57:45.010|00001230|Information|CHPBiosUpdateApp::MergeBinFile|No Validate firmware found!
2019/03/28 12:57:45.013|00001230|Information|CHPBiosUpdateApp::MergeBinFile|Scan INF folder = [Q70_010603.bin]
2019/03/28 12:57:45.016|00001230|Information|CHPBiosUpdateApp::MergeBinFile|No Validate firmware found!
2019/03/28 12:57:45.020|00001230|Information|CHPBiosUpdateApp::ExitInstance|HpFirmwareUpdRec Return Code = 9191
2019/03/28 12:57:45.022|00001230|Information|CHPBiosUpdateApp::ExitInstance|****************** End of HpFirmwareUpdRec session ******************

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