rrj2005 Student
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Update failed to install

Envy notebook
Microsoft Windows 10 (64-bit)

i have 2 updates from HP Support Assistant. One is Intel Wireless Display and the other is is BIOS update. Woundering how the solve the problem

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Message 2 of 2
Flag Post
HP Recommended

Update failed to install


Hi @rrj2005,


Thank you for visiting the HP Forums! 


I see you are having issues with the updates from the HP Support Assistant and your HP ENVY Notebook. For the Wireless adapter, I would go to the Device Manager and right click on the Wireless and select update driver and software. 


With the BIOS, if all is working well I would not do it. Just ignore both. 


If need be I would uninstall the Support Assistant. Restart the Notebook. Here is a link to the HP Support Assistant if you need the download.


Please let me know how this goes.

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