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‎02-19-2019 05:56 PM

HP Recommended
Product: Model: 15f1209nr
Operating System: Microsoft Windows 10 (64-bit)

Hi,

     I am helping a friend with his laptop. I replaced the Hard drive on the laptop with a crucial SSD. I am trying to do a clean reinstall of Windows 10-64bit. I have the ISO on a USB drive and when I pop it in, the install screen comes up. You can select the language to install and hit the install button, but this is where the problems occur. The computer asks you to  install the appropriate drivers for the laptop. This makes sense becuase it is a new hard drive and does not have anything on it. Now, I have downloaded the drivers for this particular laptop on a USB drive from the HP website. It, however, will not recognize the .exe files I have on the USB? (Not really sure why this is)   When I hit the "browse" button, to try and browse the computer to find the USB drive with the appropriate drivers on it, it says that these are the incorrect drivers. Here is the link that I downloaded all of my drivers from......  https://support.hp.com/us-en/drivers/selfservice/hp-15-f200-notebook-pc-series/7527799/model/9073060...

 

I would appreciate any help that you may provide. Thank you,

Shannon

1 REPLY 1

‎02-19-2019 09:45 PM

HP Recommended

@nomoreusrnms 

 

Please go to the above link to download latest Chipset drivers, install and reboot machine first.

 

Regards.

BH
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