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‎12-10-2019 06:30 PM

HP Recommended
Product: LAPTOP 17
Operating System: Microsoft Windows 10 (64-bit)

ESC FN DOES NOT WORK....NO HELP FROM HP UNIT IS 2 HOURS OLD AND I CAN'T USE IT..THIS SUCKS....NO HELP 400 DOLLARS FOR NOTHING

2 REPLIES 2

‎12-11-2019 09:40 AM

HP Recommended

Hi @TJHMILLPA

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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‎12-15-2019 06:59 AM

HP Recommended

so how many days will that take................no scan results in history.....update for uefi yielded "unknown" update

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