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‎07-24-2019 11:41 AM

HP Recommended
Product: PAVILLION TS SLEEKBOOK14
Operating System: Microsoft Windows 8.1 (64-bit)

HARD DISK 1 OPTIMISED FUILURE, PASSED ALL OTHER TEST . WHAT DO I DO??

1 REPLY 1

‎07-27-2019 10:02 AM

HP Recommended

@DOUGLAS10,

 

Welcome to the HP Support Community!

  • Is the computer booting to Windows?
  • Are you getting any error related to the hard drive?
  • Did you receive any failure ID when you ran the hard drive test?

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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