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CristianDumit Student
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Wake-on-Lan / WoL not working on 2016 HP Pavilion Gaming 15

HP Pavilion Gaming 15-ak001-nq Notebook
Microsoft Windows 10 (64-bit)

Hello, friends, 

Need some help with activating the Wake-on-Lan feature on my HP Pavilion 15-ak001-nq Gaming Notebook. 

All setup is OK from the router settings and the network adapter. When testing from my Android phone with a software listener on the running laptop, packets are received. 

BUT when putting to sleep the computer, it does nothing. No option shown for WoL in BIOS (I am using the latest version). 

 

Any help?

Thanks!

 

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HP Support Agent
HP Support Agent
12888 889 1322
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Wake-on-Lan / WoL not working on 2016 HP Pavilion Gaming 15

Hey there! @CristianDumit, Thanks for stopping by the HP Support Forums!

 

I understand you have issues enabling wake on LAN feature on your laptop.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes your PC?

 

As you mentioned you have issues enabling wake on LAN feature on your laptop.

 

Since there is no option to enable wake on LAN in BIOS.

 

This feature is not available for your laptop.

 

However, You can try the steps recommended below and check if it helps.

 

Disable Hybrid Shutdown mode

Open Control Panel and select Hardware and Sound.
Select Power Options.
Click Require a password on wakeup.
Confirm the option of Turn on fast startup is unchecked.
Save changes.


Enable Wake On LAN (WOL) setting for LAN driver

Open Device Manager.
Select Network adapters.
Locate the LAN device and click on it.
Select the Advanced tab.
Confirm Shutdown Wake-On-Lan is enabled.
Select the Power Management tab.
Check the option Allow this device to wake the computer.
Save changes.
Close Device Manager.

 

Refer this article to further troubleshoot wake on LAN issues with your laptop.

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Let me know if this works!

 

I hope you have a great day! :)

 

 

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

 

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

MrRobot
I am an HP Employee

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