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‎01-04-2024 09:18 AM - last edited on ‎01-04-2024 09:50 AM by Retired

HP Recommended

I bought a Notebook Laptop 15.6" HD Touchscreen, Intel Core i3-1115G4 delivered on November 3rd,2023. I'm having a problem with the battery. The product is under warranty and I've been trying to submit a claim but I have not had any luck. I called several times to get help with and no answer at all. Please help guide me through this process.

Thank you!

Category:
1 person had the same question
1 REPLY 1

‎01-04-2024 11:23 AM

HP Recommended

Hi @iQ2023,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Please check this document and follow the steps to raise the warranty dispute:

 

https://support.hp.com/hk-en/document/ish_2534210-1364541-16

 

Also please refer to the below link to check the warranty status.

 

https://support.hp.com/in-en/check-warranty

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

I am an HP Employee.
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