03-01-2017 12:40 PM - last edited on 03-01-2017 12:43 PM by Duane_D
Hi I am Kartick Manna I brought an hp laptop on 21 february 2017 but when i check the warranty status it shows warranty has expired. Please help me sir
Model NO. HP Pavilion Notebook 15
03-01-2017 01:20 PM
This is a peer to peer forum, HP maintains no official presence here.
What you need to do to get the warranty start and end dates corrected is to contact HP support for the country you live in at the link below and report the problem.
You will be asked to scan and e-mail or scan and upload to a link they send you, a copy of the sales receipt or invoice showing the purchase date.
After HP receives the information requested, the warranty will be adjusted normally within 3 business days.
I had to do the same thing too a couple of years ago when I bought a new HP computer.
Instead of what most companies do...you register your product and they start the warranty, HP starts the warranty clock ticking when it leaves the factory.
So, the longer a PC sits at a reseller's warehouse, the more the warranty time is gone.