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- HP Community
- Notebooks
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- Warranty Not Updating
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04-01-2024 01:56 PM
I bought an extended warranty package about a month before my warranty on my laptop expired, and as my warranty expired it still hasn't updated or activated the warranty package I bought for my computer and its been about a month that the warranty has expired and hasn't activated the warranty package I purchased
04-04-2024 02:45 AM
Hi @Josue15,
Welcome to the HP Support Community.
I'd be happy to help you!
If you have purchased a warranty directly from HP, you may have to register it to reflect on your PC.
Or, I would request you to contact our Support and our Support Engineers should be able to sort this out.
For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
I am an HP Employee