Warranty doesn't match with the buying date

[arafatcse]

Hello 

I brought pavilion 15 on November 14 from a local shop. But the warranty already started 2 months ago and it shows 10 months remaining. 

It means the laptop was used and I got a used laptop or something else? Even though the laptop was siled and brand new. 

Thanks 

[sandytechy20 · Accepted solution]

@arafatcse

Welcome to the HP support community.

I understand that you want to update the warranty, I am glad to assist you.

You might have to raise a warranty dispute to update the warranty.

Here is the link:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.