Warranty is Incorrect

[DISNEYDAN312]

I purchased my HP Notebook on 5/5/2020 and had a two-year warranty included with the purchase.  I went to check my warranty on the HP Support Page and it listed the Warranty as expired on 5/9/2021.  It is only providing me a one-year warranty that is now expired.  I have proofs of purchase with details listed included the 2-year warranties that are included but now HP is unable to take a look at this incorrect information.  

[Dilip_18]

Hi@DISNEYDAN312,

Welcome to the HP Support Community! I'd like to help!

I see you are looking to update the warranty on the HP Notebook to the correct date as it show out of warranty. I apologize for the Inconvenience. 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

Please reach out to the HP Technical Support team in your region regarding the warranty update.

Click on this link https://support.hp.com/us-en/contact-hp 

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

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