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Redcan
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Message 1 of 3
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Flag Post

Webcam not found and not in device manager

HP Recommended
HP Notebook 17-6y005cl
Microsoft Windows 10 (64-bit)

I am getting an error message that my camera cannot be found AND the camera is not in device manager.  I need to know where to go and reload the camera/driver.  Thanks!

 

 

 

error messageerror message

2 REPLIES 2
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 337 429
Message 2 of 3
Flag Post
HP Recommended

Hi@Redcan, Welcome to the HP Support Community!

 

We reviewed your post and I understand that they need help webcam kill switch,

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Request you to follow the below troubleshooting steps from the document fix :-

 

https://support.hp.com/in-en/document/c03430151

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 337 429
Message 3 of 3
Flag Post
HP Recommended

Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

  

Have a great day ahead! 

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