05-29-2016 01:54 AM - edited 05-29-2016 01:57 AM
Whenever I turn use my camera, everything will be fine for the first few seconds to minutes then it'll freeze and pink bars start to appear. The video also distorts like some sort of film slip. This has been happening for about a week.
I've already tried updating, uninstalling and re-installing my graphics card to no avail.
05-30-2016 09:27 AM
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I came across your post about the Webcam, and wanted to help! I understand that the video distorts for the cam, after using it for a bit.
To start, can you provide me with the Product Number of the notebook? Here is a link you can use that will help you find your Model and Product Number:
HP Customer Support - Products
Have you installed any updates before the issue started? Have you tried performing a System Restore, to set the notebook back to its previous working state? If you are still having trouble, try uninstalling and reinstalling the Webcam, in the Device Manager. You can also try reviewing the following document. Please post back with the results: HP Desktop PCs - Webcam is not Working (Windows 10, 😎
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