What can I do to go back to the original Windows version compatible with my hp-omen laptop

[Diaa2000]

Hi, I had the Omen laptop software that came with Windows, but I installed a new Windows through Windows creation media and now I found that the Windows that was installed does not have the original programs.

So what can I do to go back to the original Windows version compatible with my laptop?

My Omen is:

OMEN by HP Laptop 15-ce0xx

Windows 10 Home

[iomare · Accepted solution]

Hi,

You could use HP cloud recovery to bring the PC back to original state with software and all

https://support.hp.com/us-en/document/c06162205

You can also probably find most of the software for your machine here on the support page for the notebook

https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-15-ce000-laptop-pc/15551437

Hope it helps,

David

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[banhien]

@Diaa2000 

Go back to Factory setting now WON'T give you all programs/apps when opening your machine for the first time. HP has a list of which programs are included. Now, you have to look at which programs/apps are missing then download and install to your computer.

The closest you can get is  Cloud Recovery tool:

    https://support.hp.com/us-en/document/c06162205

Regards.