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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: What recourse do I have if I have not received the warra...
Create an account on the HP Community to personalize your profile and ask a question
10-13-2021 08:58 AM
I purchased 3 years of warranty but HP recorded only 2 years of warranty on my profile. After sending them the purchase supports, they claimed that they would update the warranty period within 24 hours. They also claimed that they would send a transcript of the chat. None of these were done and:
1. attempts to have a chat with a live agent sees me being redirected to a virtual agent incapable of assisting with the issue and
2. attempts to speak to a live agents sees Holly carrying me through the ringer.
I feel like I have been robbed and HP customer service seems to be inaccessible.
Solved! Go to Solution.
Accepted Solutions
10-13-2021 09:52 AM
Hi:
I suggest that you contact the HP executive team at the link below, and explain your situation.
10-13-2021 09:52 AM
Hi:
I suggest that you contact the HP executive team at the link below, and explain your situation.
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