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When we try to import photographs from an Iphone SE, PC locates photos but does not import, sticks

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Microsoft Windows XP

In the last month we have been no longer able to import photographs from an iPhone SE to our PC. The PC can locate all of the pictures however cannot import them. No error message or any information is displayed

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@KDrummond Welcome to HP Community!


Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.


I'm afraid HP & Microsoft both do not support XP anymore, that said,, if you have issues with iPhone SE file transfer to XP, you may want to contact them for assistance,

If you've already done that, please let me know what they said about it.


I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

I am an HP Employee

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