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HP Recommended

Hi whenever I try to increase the brightness a notification occurs that says HP software framework is not installed or not running. Please download and install HP software framework with this link ftp://ftp.hp.com/pub/caps-softpaq/cmit/softpag/CASLSetup.exe. You will need to restart the system after installation.

1 REPLY 1
HP Recommended

Hi:

 

Here is a working link to that software:

 

https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe

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