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‎12-21-2017 10:28 AM

HP Recommended
Product: HP 240 G4
Operating System: Microsoft Windows 7 (32-bit)

I am using win7 Ultimate 32bit software. 

it shows these are missing. 

-PCI Data Acquisition and Signal processing controller.

-Universal serial bus (USB) controller

-SM Bus Controller

-Ethernet controller

-Bluetooth Peripheral Device (like these nine are missing) 

 Can u help me?

Dr. P
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-26-2017 11:30 AM

HP Recommended

Hi:

 

Here are the W7 32 bit wifi and bluetooth drivers you need for the model wifi adapter your PC comes with...

 

The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe

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15 REPLIES 15

‎12-21-2017 12:47 PM

HP Recommended

Hi:

 

You need these drivers...

 

SM Bus Controller & PCI Data Acquisition and Signal processing controller:

 

Download and install the Intel chipset installation utility from the link below, and restart the PC.

 

The 2nd file down on the left side of the page is the auto install file.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

 

USB;  Download, unzip and run the setup application from the driver file at the link below.

 

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

 

Ethernet:

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71268.exe

 

What model wifi adapter does your notebook have? 

 

You probably need to install the model bluetooth driver for the model wifi adapter your notebook comes with.

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‎12-21-2017 02:04 PM

HP Recommended
Thanks a lot. How can i check the model of wifi adapter ?
Dr. P
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‎12-21-2017 02:09 PM

HP Recommended

You're very welcome.

 

Go to the device manager.

 

Click to expand the network adapters device manager category, and there you will find the name and model number of the wireless network adapter.

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‎12-23-2017 02:36 AM

HP Recommended
Well i cant find any network adapters, may b it is not installed.
Dr. P
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‎12-23-2017 06:46 AM

HP Recommended

Is there a Network Controller device listed where the other devices that need drivers were showing up?

 

If so, that is the wifi adapter that needs a driver.

 

If not, then you have a hardware problem with the wifi adapter.

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‎12-26-2017 10:46 AM

HP Recommended
Yes there is a Network Controller listed.
Dr. P
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‎12-26-2017 10:50 AM

HP Recommended
But at the properties it is written that This driver is not available.
Dr. P
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‎12-26-2017 11:21 AM

HP Recommended

OK, good.

 

Please post the hardware ID for the Network Controller device, so I can figure out what driver it needs.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

 

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‎12-26-2017 11:26 AM

HP Recommended
Okay.
PCI\VEN_14E4&DEV_4365&SUBSYS_804A103C&REV_01
PCI\VEN_14E4&DEV_4365&SUBSYS_804A103C
PCI\VEN_14E4&DEV_4365&CC_028000
PCI\VEN_14E4&DEV_4365&CC_0280
Dr. P
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