03-01-2014 08:04 PM - edited 03-01-2014 10:14 PM
I have an issue all of the sudden where whenever i plug a microphone into my laptop and record with it, it has an extreme white noise in the background. All of my Mic's pick it up, even the internal pc mic. I originally thought that it must be picking up some signal in my room, but i went to all the different rooms in my house and it was still there. It was originally only there when i had a microphone plugged in. But while watching a live telecast online recently it started coming through. Another weird thing is that my headset microphone has a feature where i can remove the mic from it. But even after i remove it and turn the mic volume level all the way down the white noise still comes through. But this only happens when a mic is plugged in and i record something or im watching a livestream. There is no whitenoise in music or anything else. I feel like there is some setting im missing. All drivers are updated, and have been uninstalled and reinstalled. Any ideas would be great.
03-05-2014 10:04 AM - last edited on 02-28-2017 06:28 PM by OscarFuentes
I would be happy to assist if needed. Please let me know what is your model number and your current operating system? Here is a link that will help you find your model.
Here is a general document on troubleshooting microphone issues.
Please let me know.
I work on behalf of HP
03-05-2014 02:33 PM - last edited on 03-05-2014 03:15 PM by Leo_Y
Im on windows 7 and this is my computer
HP Pavilion dv6-7010us Entertainment Notebook PC
Serial Number: [Edited for Personal Information]
Product Number: B5S11UA
Another issue im having is when me, or someone in a video stops talking the backgound noise slowly gets louder and louder. I originally thouht it was my headset microphone but it happened with all my other mics as well. Any help would be great.
03-05-2014 03:20 PM - last edited on 02-28-2017 06:33 PM by OscarFuentes
Thank you for the additional information. Here is a link to troubleshoot the microphone. I would go to the section marked
check the microphone settings. If that does not work I would uninstall the headset and restart the computer and it should install it automatically.
Hope this helps.
I work on behalf of HP