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‎11-06-2020 06:55 PM

HP Recommended
Product: HP Pavilion 15t au100
Operating System: Microsoft Windows 10 (64-bit)

I am trying to download drivers and the hp diagnostic tool, but hours have passed and I cannot download files that do not even exceed 100mb. Please give me a solution.

Thanks in advance!

1 REPLY 1

‎11-07-2020 09:37 AM

HP Recommended

@SebasV 

Seriously, what is it you expect us to do from here?  This is entirely due to your Internet speeds -- as I can download these same files in a few seconds, even though it takes MUCH longer for you.  We can do NOTHING to increase your Internet speed for you.

 

You can try using the ookla speedtest routine to test out your upload and download speeds, and if those are really LOW, you have no alternative than to contact your Internet Service Provider (ISP) and complain to them.



I am a volunteer and I do not work for, nor represent, HP
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