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- Notebooks
- Notebook Software and How To Questions
- Why does HP Support Assistant show only as a text page,

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09-02-2022 08:55 AM
Why doe the HP Support Assistant show as a text page only, I have uninstalled, restarted and reinstalled this program and it still does the same thing, my computer is not the only one that doing this. This is what it look like, I have tried installing the newest version and I still get the same thing. Window 10, Ver 21H2 with all the current update, HP Pro book 450 5G
09-02-2022 02:58 PM
Hello @spotter40
Sorry to hear that you are having problems ... I would like to help you.
I want the check your current system configuration. |
(1) Run msinfo32
- Select <System Summary>:
--->>> copy/paste to following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
BIOS Version/Date |
(2) Start windows <device manager>
- Expand <Display adapters>
- Expand <Monitors>
- Expand <Network adapters>
--->>> Send screenshot
(3) Please report your results