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‎05-17-2021 04:12 AM

HP Recommended

Hallo,

 

im Geräte-Manager wird unter "Andere Geräte" bei "PCI-Gerät" ein schwarzes Ausrufezeichen vor gelbem Hintergrund angezeigt. Ich habe bereits die manuelle und automatische Aktualisierung ohne Erfolg versucht. Beim manuellen Herunterladen und Installieren eines entsprechenden aktualisierten Treiberpakets, das ich mit der oben gelisteten Hardware-ID des PCI-Geräts gesucht hatte, konnte die Installation nicht vollendet werden und es wurde angezeigt, dass "Net Command" nicht funktioniere. 

 

Was soll ich tun?

2 REPLIES 2

‎05-17-2021 06:44 AM

HP Recommended

Hey @lorenzBM 

Hope your doing fine! 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
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‎05-17-2021 07:07 AM

HP Recommended

Hi, @lorenzBM 

 

Please provide the product number of your notebook.  Use this guide to find that information...please do not post the serial number.

 

HP Notebook PCs  - Wie finde ich die Gerätebezeichnung oder -nummer? | HP® Kundensupport

 

Please post the hardware ID for the PCI-Gerät, so I can figure out what driver it needs.

 

Use this guide for how to find the hardware ID for a device...

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

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