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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
I don't know from when my Laptops's windows hello face recognition stopped worked but I just noticed it. It says the laptop's camera does not support Windows Hello Face, which earlier used to. I tried updating the IR driver but it didn't work. I hope someone can help me with a solution.
HP Recommended
Before we can help, we need to know what EXACTLY is your HP Spectre x360 Convertible 13-ae0xx ? Please use the following instructions to find out the model/product of your machine:
https://support.hp.com/us-en/document/c03754824
or
https://support.hp.com/us-en/document/c00033108
Please do NOT post its Serial number (s/n).
Regards.
BH
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HP Recommended
Hi,
Please advise, my windows hello face said its unavailable on HP Spectre x360 Convertible 13-aw0004
All device software already updated, hello fingerprint is working.
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