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‎11-30-2020 09:08 AM - last edited on ‎11-30-2020 10:22 AM by Retired

HP Recommended
Product: Spectre x360 Convertible 13 aw0003nv
Operating System: Microsoft Windows 10 (64-bit)

Hi,
The fingerprint sensor stopped working, it does not even recognize there is a finger touching so I can't even set it up. I suppose this is a driver issue?
The notebook is brand new, less than a week it is not damaged at all. Please advise.
Model: HP Spectre x360 Convertible 13 aw0003nv
S/N: [Personal Information Removed]

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