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‎10-14-2020 09:03 PM

HP Recommended
Product: ENVY - 13-aq0011ms
Operating System: Microsoft Windows 10 (64-bit)

My HP ENVY - 13-aq0011ms laptop does not allow me to set up Windows Hello sign in option. Does this device support windows hello sign in?HP ENVY - 13-aq0011msHP ENVY - 13-aq0011ms

 

1 REPLY 1

‎10-14-2020 09:24 PM

HP Recommended

@A1992 

 

To be able to use Windows Hello Facial Recognition, you need a 3D/IR webcam/camera which your machine does not have. Your machine only has  HP Wide Vision HD Camera with integrated dual array digital microphone. Its specs

 

            https://support.hp.com/au-en/document/c06308307

 

Regards.

BH
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