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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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10-10-2022 01:30 PM
Hi -
The other day I allowed a Windows update to occur in Windows 11 on my PC and now it will not boot up. I have not had a successful boot since I did the update, I upgraded to Windows 11 over a year ago and until now had no problems. I have tried booting to recovery mode to no avail. Any advice appreciated.
10-10-2022 04:39 PM
Hello @Rob_L1
Sorry to hear that you are having problems ... I would like to help you.
Did you run Windows 11 22H2 Update before ?
The Windows file system could be corrupt or there is a hard disk error or undefined technical error. |
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
--->>> Perform <all> tests
https://support.hp.com/us-en/document/ish_2854458-2733239-16
See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>
See how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM
(2) Please report your results ( error messages, take pictures )
( if serial number, device id, UUID, System Board CT Number is displayed, please blur )