acceler ometerDLL ST and no accelerometer found

[Szentthomas]

I am missing the same file on my HP laptop, but the software does not work for me. It says that the accelerometerdll is missing or not operatable on my laptop: https://gyazo.com/69520a462c2885f0ed30b2e419acd948 Is there any way I can still get that file back on my laptop? I tried everything to download and install it but nothing works.

i have tried

71714

71811

it has at differnt times, after, installations of the above - missing  acc...Dll or ST

Any help please?

[DavidPK · Accepted solution]

Hi,

Try the following.

Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder.

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

Download and install the x64 version of 7-Zip on the link below.

http://www.7-zip.org/

When you've installed 7-Zip, open your Downloads folder, right click on the sp81142 package, select 7-Zip, select extract files and then click Ok.

Cut this newly extracted folder and paste it on your Desktop so it's easy to find.

When done, hold down the Windows key and press R

Into the Run window, type devmgmt.msc and hit enter.

In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.

In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.

In the next window, click the 'Have Disk' button and then browse to the extracted  sp81142 folder you pasted on your Desktop.

Browse into the sub-folder InstallFiles, open the folder Win10, left click on the file accelerometer to highlight it and then click Open.

Click on 'Ok' and then click 'Next' and wait for the driver to install.

When done, click 'Close' and then click 'Yes' to restart the notebook.

Regards,

DP-K

[Szentthomas]

As my soccer players would say "Duuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuude". Thank you as it worked. I definetly would have never figured that out.  The owner of the company will be happy.

[DavidPK]

You're welcome

All the best,

DP-K