• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY 15 x360 PC
Microsoft Windows 10 (64-bit)

I have an HP ENVY 15 x360 PC , Product # G6T85UAR#ABA. I just completed a system update and recieved an error message stating that accelerometerdll.DLL was missing and was wondering how I can fix this. I have Windows 10 instaled with 64 OS and x64bit processor.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! @drad1713, Thanks for stopping by HP forums! 

 

I understand you are getting 0xc000007b accelerometer error on your PC.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your PC?

 

Download the latest supported Visual C++ on this link and check if it helps.

 

Also, try updating the drivers from support assist and check if it helps.

 

Refer this article to know how to use HP support assistant.

 

 

I'll keep an eye out for your response.  

I hope you have a great day! Smiley Happy

 

A4Apollo
I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

Hi! @drad1713, Thanks for stopping by HP forums! 

 

I understand you are getting 0xc000007b accelerometer error on your PC.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your PC?

 

Download the latest supported Visual C++ on this link and check if it helps.

 

Also, try updating the drivers from support assist and check if it helps.

 

Refer this article to know how to use HP support assistant.

 

 

I'll keep an eye out for your response.  

I hope you have a great day! Smiley Happy

 

A4Apollo
I am an HP Employee

HP Recommended

@MrRobot I downloaded the latest Visual C++ and restarted my computer and this time I did not recieve the error message on start up. Is it safe to conclude that the issue has been corrected or do I need to do something else?

HP Recommended

@drad1713, Thanks for your quick response and time.

 

I appreciate your efforts for trying out the steps.

 

As you mentioned even after restarting you did not get any errors on your PC.

 

It's sound to be safe and the issue is resolved.

 

If you have any queries in future related to any HP products, you can always reach out to us.

 

We will try our best to help you out.

 

Take care,            

 

Have a great day! 

 

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

A4Apollo
I am an HP Employee

HP Recommended

Hi, I decided to  reset to factory settings and bought the correct recovery discs from HP to factory reset my Pavillion 15 notebook. Did it today and seemed successful until error "accelerometerdll.Dll missing". I tried the link to install C++ but it says it is no longer available. I'm not particularly happy a I paid for the new DVD's to install directly  from HP so as far as I'm concerned it should have worked without any problems.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.