accelerometerst error

[Luis27]

I got message "accelerometerst error" when the computer start up. PC seems to have not installed HP 3D driveguard app

[DavidPK · Accepted solution]

Hi,

Try the following.

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

When this has completed, restart the notebook.

Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder.

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

Download and install the x64 version of 7-Zip on the link below.

http://www.7-zip.org/

When you've installed 7-Zip, open your Downloads folder, right click on the sp81142 package, select 7-Zip, select extract files and then click Ok.

Cut this newly extracted folder and paste it on your Desktop so it's easy to find.

When done, hold down the Windows key and press R

Into the Run window, type devmgmt.msc and hit enter.

In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.

In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.

In the next window, click the 'Have Disk' button and then browse to the extracted  sp81142 folder you pasted on your Desktop.

Browse into the sub-folder InstallFiles, open the folder Win10, left click on the file accelerometer to highlight it and then click Open.

Click on 'Ok' and then click 'Next' and wait for the driver to install.

When done, click 'Close' and then click 'Yes' to restart the notebook.

Regards,

DP-K

[Luis27]

I followed these simple steps and now everything look good again.

Thanks for your support

[DavidPK]

You're welcome

All the best,

DP-K

[Corymac]

Just wanted to say thanks for the Post found it when looking for help

I had the same problem and followed all the steps

no more error messages

Thanks again

Kevin

[mdklassen]

> Download and install the x64 version of 7-Zip on the link:  http://www.7-zip.org

> When you've installed 7-Zip, open your Downloads folder, right click on the sp81142 package, select 7-Zip,

> select extract files and then click Ok.

Or, without using 7-Zip, open your Downloads folder, right-click on that same package, and select "Extract All".

It will create a folder named 'sp81142' inside the current folder.

QED.