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KED1963 Honor Student
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adjusting webcam settings

HP Pavillion Notebook PC
Microsoft Windows 10 (64-bit)

How do I adjust the setting of the camera please?  I am told its (a) a bit fuzzy although it is clean and (b) not close up enough i.e. I want it to show my head and shoulders only rather than from waist up and most of the room.  Thanks

If you need the model number it says Model 15-aw008AX but also says Model 3165NGW

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adjusting webcam settings

Hello, @KED1963 – Greetings!


Thank you for joining HP Support Forums. I’d like to be of your assistance 🙂

 
I understand you are having trouble adjusting the webcam settings for the best quality.

I found a wonderful document which gives step by step instructions to help you with this. Please go to http://hp.care/2f4W9k4 and follow the steps mentioned.


Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂


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DVortex
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KED1963 Honor Student
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adjusting webcam settings

Thanks but I don't have that software loaded and there was no indication to say when/if I should download YouCam software.  Is it necessary i.e. does the camera the laptop comes with not have an ability to make adjustments?  

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Hello @KED1963,

 

Thanks for the update.

 

Please click on http://www.cyberlink.com/downloads/trials/youcam/download_en_US.html?affid=2581_1209_555_0_0_ENU# to download the YouCam software.

 

Once installed, you can check the settings. from here: http://hp.care/2fAmerGc 

 

Hope that helps. Let me know!

Thank you!

 

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