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Honor Student
Posts: 2
Member Since: ‎07-28-2016
Message 1 of 4 (374 Views)

assistance in finding my stolen HP laptop

Product Name: HP15 NOTEBOOK PC
Operating System: Microsoft Windows 10 (64-bit)

Hi, am a student who recently had my HP15 notebook stolen from me. I discovered that i didnt have the mac address of my laptop so i can trace it. Is their a way i can can get the MAC address of my laptop. I am desperately seeking assistance from anyone or anybody who can help me find it. I have my serial number with me which is CND4382G39. 

 

Any assitance or help will be greatly appreciated. 

 

thanks

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Dean
Posts: 7,355
Member Since: ‎05-06-2013
Message 2 of 4 (370 Views)

Re: assistance in finding my stolen HP laptop

Hello,

 

Thank you for posting in the HP Support forum!  

 

I am sorry for the loss of your notebook.

 

I am afraid HP is unable to find and trace your computer. No such an option is available officially. 

Please, report your problem to the local authorities/police office.

 

 

**** You may click the Thumb_UP_plus button and the Accept_as_solution to give Kudos and Solutions ****

I am not employed by HP Inc. I express personal opinion only **** I work in IT and cyber security
Honor Student
Posts: 2
Member Since: ‎07-28-2016
Message 3 of 4 (364 Views)

Re: assistance in finding my stolen HP laptop

I highly appreciate your support and time.
Thanks so much.
Dean
Posts: 7,355
Member Since: ‎05-06-2013
Message 4 of 4 (360 Views)

Re: assistance in finding my stolen HP laptop

You are welcome !

**** You may click the Thumb_UP_plus button and the Accept_as_solution to give Kudos and Solutions ****

I am not employed by HP Inc. I express personal opinion only **** I work in IT and cyber security
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