01-24-2017 01:28 AM
hello i have a problem with my laptop battery charging. when i move the curser to the battery icon it shows a message of plugged in,not charging. tell me how can i fix it .i have tried uninstalling the acpi from the device manager but still not working .
01-24-2017 01:52 AM
Update the latest BIOS for your Notebook from HP Support Site
Testing and Calibrating the Battery (Windows 10)
Testing and Calibrating the Battery (Windows 8)
You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge.
It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.
You might find the answer to your battery/power issue as you work through the steps in that HP support article.
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