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Honor Student
Posts: 3
Member Since: ‎01-24-2017
Message 1 of 2 (121 Views)

battery plugged in not charging

hello i have a problem with my laptop battery charging. when i move the curser to the battery icon it shows a message of plugged in,not charging. tell me how can i fix it .i have tried uninstalling the acpi from the device manager but still not working .

 

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Regents Professor
Posts: 4,159
Member Since: ‎04-09-2015
Message 2 of 2 (109 Views)

Re: battery plugged in not charging

Hello malakyaseen12,

 

Update the latest BIOS for your Notebook from HP Support Site

 

Testing and Calibrating the Battery (Windows 10)

http://support.hp.com/my-en/document/c04700771

Testing and Calibrating the Battery (Windows 8)

http://support.hp.com/us-en/document/c03325217

 

You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge.

 

It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.

You might find the answer to your battery/power issue as you work through the steps in that HP support article.

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

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Thank You,

GBL84

I am not an HP Employee 

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