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Ismailabdou
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Message 1 of 7
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bios update issue

HP Recommended
Probook 6560b
Microsoft Windows 10 (64-bit)

when i try to prepare a usb to update bios a face this issue 

bios.PNG

6 REPLIES 6
Technicalshamu
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Message 2 of 7
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HP Recommended

To update ur bios go to this https://support.hp.com/us-en/drivers and type ur serial number and go to bios and download and click on the setup and click on install ur pc will reboot to install it and the ur pc will boot to the OS and ur done 

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Ismailabdou
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Message 3 of 7
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HP Recommended

Thank you but this way doesnt work for me 

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Technicalshamu
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132 124 6 10
Message 4 of 7
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HP Recommended

Try resetting bios

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Ismailabdou
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Message 5 of 7
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HP Recommended

i did it but no result i think if there's other way to do that can you tell me how 

thank you

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Technicalshamu
Level 4
132 124 6 10
Message 6 of 7
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HP Recommended

Go to device manager in control panel>firmware>system firmware go to driver tab.  Click on update driver>automatically update my driver . Windows will find the latest version of the driver and install it 

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Ismailabdou
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Message 7 of 7
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HP Recommended

i can't find firmware in device manager i don't know why ? any solution 

thank you so much for helping me 

 

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