05-04-2016 09:55 PM
brightness, sound, wifi keys not working. k have windows 10 64 bit. i have aslo install HP event utility from driver page of the ntebook model. i also tried with sp70439.exe. but still the problem is same.
05-06-2016 06:44 AM
Welcome to the HP Support Community!
I read that your HP 15-r036TU Notebook is not letting you adjust the Brightness. I am seeing that if you change the power plan options to balanced option in the Notebook it will help. Here is a link that will help.
Go into your power options. Select Balanced and click Change plan settings. Click Change advanced power settings. Then save setting changes.
Please let me know how this goes.
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