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BIGTENT57
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correct drivers for laptop

HP Recommended
15-ac112na
Microsoft Windows 10 (64-bit)

Hello all I am new to this community support and in desperate need of help. The hard drive on my laptop (Model 15-ac112na) is completely dead and none responsive. I have fitted a new hard drive, but having looked at the list of drivers on HP's web page I have no idea which of the drivers I should be downloading for my new hard drive (1TB seagate). I would greatly appreciate any help you can give. Thank you in advance.

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Paul_Tikkanen
Level 21
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HP Recommended

Hi:

 

Under the chipset and graphics section, where you see the same driver description, you want the ones for the Braswell chipset.

 

I also recommend you use the HP support assistant, which may automatically install most of the drivers for you.

 

You can download the HP support assistant from the link below.

 

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

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Paul_Tikkanen
Level 21
Level 21
135,009 124,365 20,696 31,785
Message 2 of 4
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HP Recommended

Hi:

 

Under the chipset and graphics section, where you see the same driver description, you want the ones for the Braswell chipset.

 

I also recommend you use the HP support assistant, which may automatically install most of the drivers for you.

 

You can download the HP support assistant from the link below.

 

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

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BIGTENT57
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HP Recommended

Hi Paul thank you for your help, much appreciated 👍🏻

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Paul_Tikkanen
Level 21
Level 21
135,009 124,365 20,696 31,785
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HP Recommended

You're very welcome.

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