• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-13-2020 11:26 AM

HP Recommended

I upgraded to Windows 10 in my laptop elitebook 840 G2 and now most of my function key shortcuts have stopped working (the only ones that work are volume control).

 

I've tried searching around but there doesn't seem to be a dedicated hotkey driver to update. 

 

Any guidance here would be great.

17 people had the same question
2 REPLIES 2

‎12-13-2020 12:35 PM

HP Recommended

Hi:

 

This is the W10 hotkey driver for your notebook...

 

This package provides HP Hotkey support for special function keys on supported models that are running a supported operating system.

 

6.2.50.1   Sep 11, 2018

 

sp91903.exe (hp.com)

 

This driver can be found under the Software - Solutions section on your notebook's support page.

 

HP EliteBook 840 G2 Notebook PC Software and Driver Downloads | HP® Customer Support

3 people found this reply helpful
Was this reply helpful? Yes No

‎12-13-2020 12:57 PM

HP Recommended

it is not working my function key not working for increase & decrease brightness or f8 key means mute key not work.do you have any solution for this problem?if you have please help me.

2 people found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.