hi i have hp ryzen 5000 series laptop this win 11 instal ssd is not showing, i instal intel rst but

[Manju065]

hi i have hp ryzen 5000 series laptop  in this win 11 instal, ssd is not showing, i instal intel rst driver but ssd not showing

custmer care people also not done,

which driver i need to download please inform anyone?

[Irfan_06]

Hi @Manju065,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your Laptop that does not detect the SSD.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your laptop recently?

Take care and have a great day ahead!

Irwin6

HP Support