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HP Recommended

Out of nowhere my keys F1 -F12 arent working at all and nothing happened to my laptop, like i said before it was out of nowhere any suggestions.

1 REPLY 1
HP Recommended

@Shel02

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

I see that your experiencing issues with function keys, 
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • What is the operating system?
  • When was the last time it worked fine?

While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:

Change the action key setting from the BIOS Setup Utility.

  1. Press and hold the power button for at least five seconds to turn off the computer.

  2. Turn on the computer and immediately press the f10 key repeatedly to open the BIOS Setup Utility.

  3. Press the right or left arrow key to select the System Configuration menu.

  4. Press the up or down arrow key to select Action Keys Mode.

  5. Press the Enter key to display the Enabled / Disabled menu.

    BIOS setup window with the System Configuration option and Action Keys Mode selected

  6. Press the up or down arrow key to select one of the options.

    • Enabled: Does not require pressing fn to use the actions printed on the function keys.

      For example, pressing f8 lowers the sound as printed on the key. Alternately, pressing both the fn + f8 minimizes and maximizes a web browser.

    • Disabled: Requires pressing fn to use the actions printed on the function keys.

      For example, pressing f1 opens a help window. Alternately, pressing both the fn + f1 keys puts the computer to sleep as printed on the key.

  7. Press the f10 key to save the selection and restart the computer.

 

 

Hope this helps! Keep me posted for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

 

 

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.