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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-18-2014 07:55 AM

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For Canadians (I don't know if it works for others), I managed to get to my list by doing this:

 

Go to the Canadian site: www8.hp.com/ca/en/home. h t m l (extra spaces because they won't post this message otherwise!)

and log in
 
In the bottom right of the main page is Customer Support - choose Register Your Product
 
At the very top of the page above the search box in the thick blue line is My Account - click on that
 
That will take you to your user profile which comes up with About You contact information (which I can't correct because of their stupid US-only postal code system) and below that is your list of products.
 
Somewhere along the way you'll be asked to sign in. While testing these instructions I signed out several times, but despite being told I had signed out I was still signed in when I went back in, so I can't say when exactly you'll be asked to sign in. This is one broken site!
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‎02-26-2015 07:31 AM

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I need my model number and serial no to get laptop repaired
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‎07-27-2015 12:58 AM

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hw can I get mah hp free accessories with mah laptop I registered mah product bt there is no response
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‎01-22-2016 09:17 PM

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i followed the link and got nowhere.  i can sign in but it still wants me to search for product type.  you lied.  there is no list of registered products available.

Grandpaknei
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‎01-22-2016 09:18 PM

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this also is a lie.  my account tab only gives you your personal info, not a list of registered products.

Grandpaknei
1 person found this reply helpful
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‎06-19-2016 06:01 PM

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Extremely helpful. I had to look on my registered list to update it. Thanks again!!!

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‎01-11-2017 08:10 AM

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Link does not work.

1 person found this reply helpful
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‎09-29-2018 09:00 PM

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it's really stupid but correct way to sign-in, I wonder what HP is thinking of by making it so complex!!!

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‎03-31-2019 11:38 AM

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i am having the same problem.  the link provided seem to only let you register your product

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