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HP Recommended
HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 (3B3W5AV)
Microsoft Windows 11

my laptop is not charging . i need to connect to charging in order to use my laptop . the battery percentage does not increase even on an overnight charge .

1 REPLY 1
HP Recommended

Here's a document from HP about battery charging issues:


https://www.hp.com/my-en/shop/tech-takes/post/why-is-my-laptop-battery-not-charging


And Here's a video from HP Support about troubleshooting battery issues:


https://www.youtube.com/watch?v=VCE6cQbzUrI



I am a volunteer and I do not work for, nor represent, HP
Learn how to troubleshoot battery issues for HP notebooks that have a removable battery, like the battery doesn't hold a charge or the notebook won't power on. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are available at ...
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