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HP Recommended
HP Notebook - 15-bs179tx

i didn't download any drivers from HP website i go with serial number : [Personal Information Removed] but it only shows the warranty of my laptop but it not go to software and drivers window i tried many times but it shows error. please find the below screen ,

please tell me any update go on or anything else  happens. 

Please tell me.

 thanks & Regards.

 

AS_95_0-1686123287003.png

 

1 REPLY 1
HP Recommended

Hi:

 

You can use the software and drivers from the base model 15-bs100 support page.

 

HP 15-bs100 Laptop PC Software and Driver Downloads | HP® Customer Support

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