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sudhanshu_86
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Message 1 of 2
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i forgot my product key

HP Recommended
HP 15 NOTEBOOK PC
Microsoft Windows 8.1 (64-bit)

DEAR SIR, I FORGOT MY PRODUCT KEY SO I CANT INSTALL MY MICROSOFT OFFICE, WHEN I RESTORE FACTORY MS OFFICE IS NOT WORKING PLEASE HELP TO RESOLVE THE ISSUE

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WAWood
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Message 2 of 2
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@sudhanshu_86 

Your Windows product key has absolutely nothing whatsoever to do with any MS Office key -- and HP keeps no records of individual Windows product keys,

 

If what you're asking for is the MS Office key, the version of Office that comes preloaded on HP PCs is a trial version, and since that expires, it does NOT activate.

IF you are trying activate that version, you will not succeed.

If you believe that you purchased Office included with your HP PC, then you will have to contact HP Customer Support directly because we here can not assist you in that activation.

 

See this list: https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

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***Please mark Accept As Solution if my post solved your problem***

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