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‎09-08-2019 10:00 AM

HP Recommended
Product: hp 2000 2d28tu
Operating System: Microsoft Windows 8.1 (64-bit)

hello sir

please help me

in 2015 i had to change my laptops motherbord now i have installed win 8.1 64 bit and now i cant install graphics driver please help me

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-08-2019 01:48 PM

HP Recommended

@maheshsoni 

If it's not exactly the same motherboard, it will not have the same video chip and thus, it will not take the same video driver.

 

Also, you need to provide details on HOW you are doing this and what errors you are encountering -- saying you can't install it is not telling us anything useful.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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1 REPLY 1

‎09-08-2019 01:48 PM

HP Recommended

@maheshsoni 

If it's not exactly the same motherboard, it will not have the same video chip and thus, it will not take the same video driver.

 

Also, you need to provide details on HOW you are doing this and what errors you are encountering -- saying you can't install it is not telling us anything useful.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
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