05-20-2012 11:22 AM
the keypad scroll in my hp pavillion dv4 product number- WR717PA#ACJ entertainment notebook pc has stopped working since a few days. i have windows 7 which came installed on my laptop. the scroll has stopped working on its own. i did not make any changes in the OS.kindly help.
05-20-2012 01:12 PM - edited 05-20-2012 01:17 PM
Check if there's the ALPS Touchpad software installed in Control Panel->Uninstall programs,if not then
go to http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-79538-1&cc=us&dlc=en&lc=en&... and install it........if thats not the problem,Try to Restore Windows To a Date when it was working using Restore Point