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‎07-17-2020 10:25 AM

HP Recommended
Product: asus X71Qseries
Operating System: Microsoft Windows Vista

Hi, I just bought a 3in1 printer HP Officejet pro 8022 and it's not working on Vista. There is no driver compatible.

Can anyone help me please ?

Thank you!

MC

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-20-2020 04:56 AM

HP Recommended

@MCFrance, Welcome to the HP Support Community!

 

There is no printer driver available to work on Win Vista OS on the HP Support site. You will have to upgrade the OS.

However, we can try to install the printer using Windows built-in driver

Refer to this document to know how. If your printer model is not available in the list, select Deskjet 990c or Deskjet 6980 printer and rename it at the end of the installation.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎07-20-2020 04:56 AM

HP Recommended

@MCFrance, Welcome to the HP Support Community!

 

There is no printer driver available to work on Win Vista OS on the HP Support site. You will have to upgrade the OS.

However, we can try to install the printer using Windows built-in driver

Refer to this document to know how. If your printer model is not available in the list, select Deskjet 990c or Deskjet 6980 printer and rename it at the end of the installation.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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