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dubeyvinod308 Honor Student
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laptop shuts down suddenly without warning

15 r007tx
Microsoft Windows 10 (64-bit)
it automatically shuts while doing some work without giving any warning and after restarting it works fine for some days then again shuts down randomly
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nickva0517 Top Student
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laptop shuts down suddenly without warning

HP ENVY TouchSmart m6-k015dx Sleekbook Model #:E0K41UA using Windows 10 and current with updates

 

I am having the same problem as described.  No warning, using AC power, the battery check is fine and it just lost all power.  I waited a couple of minutes, checked AC connection was good, and restarted okay, but it did spook me since it has never had that problem before.   The machine in service for 4 years, and I have noticed times where the screen gets brighter for a few seconds and then returns to normal.   Hopeful that this isn't a sign of a near demise.  BTW-I did check to be sure that the battery is not a part of the January 2017 recall and it is not.

 

Appreciate help.

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dubeyvinod308 Honor Student
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laptop shuts down suddenly without warning

I once thought this may be the problem of Ac adapter, but without power on also this problem exist, I also changed my operating system but the problem remains, hope any expert will help us
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