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‎02-22-2020 01:45 AM - edited ‎02-22-2020 01:51 AM

HP Recommended
Product: HP Notebook 15-bs545tu
Operating System: Microsoft Windows 10 (64-bit)

My laptop is 2 years old have windows 10 education . From 2-3 days my laptop suddenly turns off below 25% battery without notification and do not start until plugged charger but   battery shows 25% when start , I have done battery diagnosis it shows fine , tried battery calibration also bios update but didn't help , please help 

2 REPLIES 2

‎02-22-2020 07:05 AM

HP Recommended

@Maharshi55 

Having the laptop automatically shut down when the battery is below 25% is not unusual.

 

Does it charge up to more than that, or is it at 25% all the time?



I am a volunteer and I do not work for, nor represent, HP
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‎02-23-2020 02:32 AM

HP Recommended

yes after plugging charger it starts to charge from where it had shut down then it charges normally to 100% and after unplugged it works normally till 25% 

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