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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Software and How To Questions
- media recovery kit
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11-06-2016 06:07 AM
What is a media recovery kit and what does it do? To fix my pc's problem I am being sent one. My pc's problem is that I keep getting the error "CRITICAL_PROCESS_DIED."
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Accepted Solutions
11-06-2016 06:53 AM
Hi,
It's a set of discs ( or a usb flash drive ) that can be used to reload the operating system - a full guide on using this media can be found starting on the link below.
http://support.hp.com/us-en/document/c00006110#!&!=&AbT1%3Fjumpid=hpr_r1002_usen_link1
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-06-2016 06:53 AM
Hi,
It's a set of discs ( or a usb flash drive ) that can be used to reload the operating system - a full guide on using this media can be found starting on the link below.
http://support.hp.com/us-en/document/c00006110#!&!=&AbT1%3Fjumpid=hpr_r1002_usen_link1
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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